I have learnt from MS Dynamics World that Microsoft is going to publish a connector that links Dynamics CRM with Dynamics AX.
This has to be good news for many of the partners and customers out there who had to struggle with the limitations of Dynamics AX’s CRM module, I know it is for me :)
With the CRM module in Dynamics AX, you have full integration with the system, however you’ll end up with many of your wishes for a complete CRM solution unfulfilled.
On the other hand, having both Dynamics CRM and Dynamics AX will throw you in the hassles of integration which might either fail if it is not designed, developed and implemented properly, or it might surpass your cost line or even shatter it.
Having a connector that links the two systems will reap you the benefits of the two worlds, the richness of Dynamics CRM as a leading CRM solution and the hopefully seamless integration with Dynamics AX.
I can’t wait to explore the possibilities that this offering opens the doors for. Experimenting with such a software “merger” can predict the immergence of several scenarios that were on the wish list of many partners and customers for quite sometime.
To ready the article MS Dynamics World, follow this link. (Login required to read the full article)
